Ring Security Cameras
Horrible view from lense…
I’ve owned my floodlight for over 2 years and the beginning of January I noticed the view was getting really blurry. It’s up high on my garage so I wasn’t able to clean it right away, assuming it was just some dirt or pollen causing the distorted view. Finally cleaned it with lens cleaner and microfiber towel and it actually got worse. I’m truly disappointed! Not sure what else to do….I’m sure Ring isn’t replacing due to the warranty expiring. My Wi-Fi is definitely not the issue. 
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21-08-2023 01:07:13
Responses (2)
- S
That is **not** a solution, Justin. Something this expensive should not be degrading as a result of exposure to the elements - which that 'Community post' is trying to work around. Because there will come a point where the 'workaround' won't work anymore, even if it works at all. I can stop a water leak in a pipe using duct tape. But it won't last. Neither will this.
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24-08-2023 09:53:00
- S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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23-09-2023 09:53:51
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Justin_Ring
Hi @user55555. I was able to find this Community [post](https://community.ring.com/t/cam-video-is-showing-blurry-not-clear-anymore/116638) where other neighbors had a similar concern. There is a solution in the post with what you can do and what to do if those steps do not work.
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23-08-2023 06:29:51
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