Ring Security Cameras

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T
Horrible and Expensive Experience
hardwired-video-doorbell
hardwired-battery-video-doorbell

I have purchased (3) ring stickup cameras, (1) ring flood light camera, (1) ring alarm 10pc set, (1) ring doorbell 2 and also (1) ring doorbell pro. I have spent countless time on the phone with different representatives and also searching online for solutions because the representatives could not find a solution to my troubles. I had to pay $350 to get an electrician out to my place to attempt to fix / help install my doorbell because I was told by your representatives I needed a new transformer. I ended up fixing it on my own because he mistakingly blew out a fuse and could not fix the problem I was having with my ring equipment but demanded I still pay for the transformer replacement that was not necessary. The batteries on my (3)stickup cam devices have not been able to hold a charge so they do not properly operate. When they were working, they made very loud static noises when I viewed the footage. Everything sounds distorted and as if someone was wrinkling a candy wrapper into the microphones. The notifications are delayed when any motion is detected. I’ve adjusted all of my setting properly to make sure that it was not due to any less sensitive detection mode. I also bout a WiFi extender to see if it was my At&t Internet 1000 but that was not the problem. The quality of the cameras is pixelated and freezes when if it ever decides to work. There is a constant static and when trying to speak through the microphone, sounds like a choppy broken record. Complete dissatisfaction. The amount of time I’ve spent attempting to make these devices work has been countless and overwhelming. In addition to my time wasted, I have spent well over $1,000 and it blows my mind the lack of service/solutions I’ve received as a hard working individual who invested in your products for the safety and security of my family. I have a lot more to talk about but apparently, nobody cares from this company. It seams as if it’s ok to just take my money without repercussions. I’ll be sure to document this on social media since nobody from ring wants to reach out to help resolve the issues I have been experiencing.

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29-04-2020 01:06:58

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