Just want some help turning my ring back on. Just basic service. A REAL person not a machine.

Hi @AmysMom! As long as your Ring device is setup and online in the Ring app, you should see the basic functionality. Live view and motion alerts should occur, and is a great way to test if it is online. If it is offline, please attempt a new setup in the Ring app.

If you are looking to subscribe to a Protect Plan, this help center article contains steps and a link to do so. I hope this helps! :slight_smile: