Help with white lines at night

Hi all,

I’m wondering if anyone can help.

At night my ring doorbell has white static lines going down it. This has only happened in the last few months.

I have attached an image below, Any help would be appreciated.

Many thanks,
Joe

I wouldn’t recommend this, so do so at your own risk, but I’ve seen some say to tap, hit?, the side of your doorbell to get it working properly again.
Likely there is a hardware fault in the device so getting it replaced is probably better.

1 Like

Hi @JoeWeston1. First, try resetting the Doorbell by pressing and holding the Setup Button for 20 seconds, then release. After you reconnect to WiFi if the lines are still present, I’d suggest reaching out to our support team. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.