Responses (8)

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DidNot

I was able to get someone on Chat last week, that didn’t help. Basically had no clue (or interest, it seemed).Another Amazon disappointment!

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11-05-2021 16:48:48

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CeCe39

Okay 20 days is not acceptable for RING to be investigating this problem. I've reported this 2 times through the Chat, including screen shots. I was also told to delete the APP off my phone and reinstall which I have done and THIS STILL CONTINUES TO HAPPEN!!!!! You need to resolve this ASAP, or I will be removing all my devices and canceling my Ring Service.

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01-06-2021 00:57:47

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The14u

I’m also sick and tired of these Help Videos returning. Just fix it!

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02-06-2021 12:41:38

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dkhinmontebello
I too have been annoyed with the repeated appearance of Ring Help videos on my camera history although I’ve deleted them daily. And, I too chatted with a Ring technician, who was very patient and understanding, but was unable to resolve the problem. He said it may be an issue with the Ring Server(s) and management is aware it is a widespread problem. It is very annoying and hopefully will resolved soon.
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27-05-2021 18:08:14
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Clayshutr
Support? What support? This is going on 2 months. It's getting so old it's beginning to smell. Inexcusable!
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03-06-2021 15:15:19
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