‎Help Video in Camera History

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BillinLodi

Help Video in Camera History

ios

I keep getting the "Ring App Walkthrough Help Video" in my Camera History. If I delete the video and sign back into my account, the Video is there again. Is there a way to make it NOT come back? This seems to have started after the last app update (5.39.0) on iPhone

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07-05-2021 10:45:38

Responses (9)

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ali2407
I have the exact same issues on both my iPad and iPhone apps - really annoying - called support and they said they didn’t know wether it was an intended feature or an error where the videos keep coming back once deleted - but they couldn’t switch it off
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08-05-2021 02:10:35
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Mike-FL
Same issue just started appearing today on iPhone app.![image|281x500](upload://1DLxHgVTqZILDsgUtDAR5bDr6Cs.jpeg)
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08-05-2021 07:52:19
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PL
it is an unnecessary PITA
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10-05-2021 08:52:10
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mrsbriverside
I’ve been getting these everyday , multiple times. I keep deleting and they come back
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11-05-2021 12:23:49
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Mike-FL
Hello Ring Support! **Care to address this!?** Still having this issue on iPhone.
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11-05-2021 02:45:57
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