I am looking for help. I have a Ring 2, a Honeywell DW915s doorbell and a 12v transformer which I cannot get to work.
Firstly, if I hardwire the Ring 2 to the transformer, the Ring 2 Hardwire LED (white) illuminates. All good so far.
Secondly, if I hardwire the Honeywell DW915s to the transformer the Honeywell doorbell works (without batteries!). Still going strong!
If I directly contact the 2 wires that should connect to the Ring 2, the Honeywell doorbell activates. Perfect!
However, if I connect the two wires to the Ring 2, the white LEDs do not illuminate and the Honeywell DW915s does not chime. The Ring 2 rings as per normal, however, it does not activate the Honeywell doorbell and the battery is not charging.
Can anyone here help? The Ring support team have not been able to help me.
What I have tried:
some forums state you must have batteries in the Honeywell. I have tried this, does not work
some forums state you don’t require the diode. I have tried this, does not work
some advise to swap the siode around. I have tried this, does not work
some advise to increase power to 16v. I have tried this, does not work (8v + 24v connections)
I have increased the gauge of the wiring - does not work
I have manually wired each component on the lounge room floor - does not work
I have replaced the Ring 2. I have upgraded the transformer from 8v to 24v. I have purchased the Honywell DW915s - does not work
I have not tried 24v power as the Honeywell states to 16v only.
I have attached photos of my wiring. Any help would be appreciated.
Thank you in advance!