‎Help installing Pro Power Kit

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user54953

Help installing Pro Power Kit

hardwired-video-doorbell

troubleshooting

![IMG_4306|375x500](upload://e2a983wHXTN8jWhSoiQmVmZ4BLy.jpeg) Hi. My existing chime only has 4 connections/wires. 3 connections are being used as shown in the photo. When I connect my power kit to connection 0&3 the doorbell rings when the sun goes down. When I connect to 0&2 the doorbell rings. Where do I connect the power kit?

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15-08-2023 10:14:04

Responses (4)

J
Justin_Ring
Hi @user54953. I would first try to figure out the make and model of your chime and make sure it's compatible with your Doorbell. If it's the Pro, use this [compatibility chart](https://support.ring.com/hc/en-us/articles/209028546-Ring-Video-Doorbell-Pro-Chime-Kit-Compatibility-List), and if it's the Pro 2, use this [chart](https://support.ring.com/hc/en-us/articles/360059789591-Ring-Video-Doorbell-Pro-2-Chime-Kit-Compatibility-List). Once you find out if it is compatible, use this Help Center [page](https://support.ring.com/hc/en-us/articles/115005974286-How-to-Install-Pro-Power-Kit-V2-for-Ring-Video-Doorbell-Pro) on how to install the Pro Power Kit. If you are not sure what terminals would represent front and trans, I recommend reaching out to the manufacturer of your chime for help.
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16-08-2023 08:40:13
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user73378
Did you ever solve this?
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04-01-2024 06:25:23
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U
user73378
I have this same issue, trying to install Ring Doorbell Pro into an existing Friedland 107 Door Bell Chime
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04-01-2024 10:24:20
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S
system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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03-02-2024 10:24:21
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