I have just installed my Ring Pro doorbell, everything works fine except when you press the doorbell the unit makes a REALLY loud chiming noise… I want that to be either very soft or low volume or off, my neighbours will kill me if that racket goes off all the time. I can change the inside Chime unit but I can’t seem to affect the volume on the actual bell at the door… please assist me before I go deaf or get arrested for noise pollution!?
We’re here to help @Tomill! There is a volume adjustment setting in your Ring app that can accomplish this very thing. From your Ring app dashboard, open the menu, select devices, select your Doorbell Pro, select device settings, and finally select general settings. Here you will have a volume adjustment option for the Video Doorbell notification sound that plays outside. I hope this helps!