Responses (4)

R
Ryanpugdad
My ring doorbell 2 is doing the same, brand new. I bypassed the ring doorbell and touched the wires together and everything works. With a multimeter it’s as though The contacts aren’t closing. Debating on taking it apart to see how it’s put together.
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30-01-2021 21:40:52
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L

Lisarid

Ours is older, but has never worked properly.Live is fine and it says its all set up in the health check so just don't know. We connect through a chime Pro but only ever get max 50 so not a good picture :frowning:

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30-01-2021 21:48:28

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R

Ryanpugdad

Max 50% battery? If so what I have had to do was the following: originally had a 10/16volt 10va traditional transformer and it was too weak, tried a 16v 30va and still had a hard time charging or maintaining above 54%. Removed the doorbell and brought inside the house and fully charged it up. Replaced transformer with a 24volt 40 va transformer and has been now maintaining battery life usually at 100% unless there’s been a lot of motion or live views. It’s been a process, not to figure out why I can’t get the doorbell contacts to close lol.

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31-01-2021 16:41:32

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Lisarid
It also won't enter set up mode.Can reset but that's it
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30-01-2021 21:49:06
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9
98wordsworth
Did you find out what was wrong with your doorbell?
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11-07-2021 15:51:28
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