Request ID - plc37d4-24b5
Having concerns with the installation of the Ring Indoor Cam, I contacted Ring Support. They realized there was an issue with the device and offered to replace it. As such, they created a Request id on Nov 26 to ship the product. In spite of several follow-up calls, I keep hearing back it will take months to reach Dubai. Please support in resolving this concern quickly.
Hi @Spiky. The Ring Community is not a direct line to support, it is a public neighbor-to-neighbor forum. We don’t have access to account or shipping information. To get an update on your replacement request, you would need to follow up with our support team.
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