‎Havent received shipment of replacement product since Nov 26, 2022

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Spiky

Havent received shipment of replacement product since Nov 26, 2022

negative-feedback

cs-support

billing

Request ID - plc37d4-24b5 Having concerns with the installation of the Ring Indoor Cam, I contacted Ring Support. They realized there was an issue with the device and offered to replace it. As such, they created a Request id on Nov 26 to ship the product. In spite of several follow-up calls, I keep hearing back it will take months to reach Dubai. Please support in resolving this concern quickly.

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01-03-2023 05:06:14

Responses (2)

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Caitlyn_Ring
Hi @Spiky. The Ring Community is not a direct line to support, it is a public neighbor-to-neighbor forum. We don't have access to account or shipping information. To get an update on your replacement request, you would need to follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406).
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02-03-2023 08:31:45
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system
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
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01-04-2023 08:32:00
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