After Ring discontinued the Desktop app, I reluctantly had to use the browser to access my account/doorbell. Annoying, notifications never worked, despite me ensuring the settings allow them. (I see on here others had the issue.)
Within the last day, The website is just blank in Safari. No history/access…
I logged out, cleared cookies, logged back in. Blank. ‘Plan loading.’
I tried Chrome, that worked ok. Which is why I ask about Safari.
Safari’s my main browser & the one I don’t clear cookies in which is why this following the app discontinuation & no notifications is so annoying!
Does anyone else have this problem with Safari?
I’m using Safari v16.5.1 and my dashboard is loading normally.
I have the exact problem. I screen shared with Apple help and they couldn’t figure it out. I tried with them twice. If you get it solved, let us know.
I’m using safari on Catalina and have the same problem.
Hi neighbors. The Ring website has not been discontinued on Safari. I have tested the website myself on Safari, and it is operating correctly. If yours is not working correctly, try the following steps:
Verify that you have the latest version of Safari.
Clear your cache and cookies, close your browser, and reopen it.
Disable any active VPNs.
If you have tried these steps and are still having the same concern, give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.