Hardwired showing as battery

Hi there for last 4 days my ring app showing device as battery powered rather than ‘hardwired’ despite the fact it 100% is getting charge as at 100% and have white light etc plus checked Voltage. Anyone else experiencing this and had response from ring? My guess is it’s a firmware update glitch in the app?

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3 posts were merged into an existing topic: Hardwired Changed to Battery