Hardwired Security Cam bricked after firmware update

I successfully set up two "hardwired" security floodlight cameras. Immediately after the setup, it updated the firmware. I followed similar steps in setting up 3 ring doorbell pro which also updated firmware without issue on, same day. After the firmware update (takes approx 15 min) the floodlight is permanently on and it will not connect to the wifi. I have cycled power several times, short pressed on the setup button to try to get it in to set up mode but it will not. Also tried a 30-second hold on the set up button to get it to reset it will not. Restarted my wifi. All these steps did nothing to the unit all the while the floodlights are on and no wifi connection. Looks like the firmware update failed Any ideas?Update after speaking to customer service which they had me do all these steps again ultimately why wanted me to wait for 2 hours and attempt it to reconnect. after waiting overnight I powered the units back up and now I am in the same situation. I still have two nonresponsive floodlight camera units. The firmware bricked my units. I'm going to have to push for the replacement