Hardwired Ring Doorbell - Critical battery

Products Video Doorbells
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#1

I have a hardwired Ring doorbell 2 now showing critical battery levels and taking itself offline asking me to reconnect to wifi (which is 3 metres away). Not been a problem before now!

I have to keep manually charging the battery, and then it only works for a few days, hardwire is clearly not maintaining battery levels. I’ve turned all the features off, and no help. Still does the same.

Doing my damn head in.

#2

What’s the temperature in your area? The doorbell will stop charging the battery once the temperature is below around 32F to prevent damaging it.

1 Like
#3

I’m in the UK, so mild. Currently 34-45 Fahrenheit this week.

#4

Any ideas for why this no longer works?

Or should I be considering what others on this forum are doing and replacing this with an alternative?