Ring Video Doorbell

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R
Hardwired Ring Doorbell - Critical battery
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troubleshooting
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I have a hardwired Ring doorbell 2 now showing critical battery levels and taking itself offline asking me to reconnect to wifi (which is 3 metres away). Not been a problem before now! I have to keep manually charging the battery, and then it only works for a few days, hardwire is clearly not maintaining battery levels. I’ve turned all the features off, and no help. Still does the same. Doing my damn head in.

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09-01-2022 23:14:35

Responses (2)

  • P

    What's the temperature in your area? The doorbell will stop charging the battery once the temperature is below around 32F to prevent damaging it.

    1

    10-01-2022 00:34:55

      R

      I’m in the UK, so mild. Currently 34-45 Fahrenheit this week.

      0

      10-01-2022 09:52:02

  • R

    Any ideas for why this no longer works? Or should I be considering what others on this forum are doing and replacing this with an alternative?

    0

    11-01-2022 08:53:53

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