Hardwired Doorbell / No video / No longer charges

Hardwired Doorbell / No video / No longer charges

Is the battery required?

replacement options?

Hi @eflactem. Wiring a battery-operated Doorbell to your existing doorbell circuit provides a trickle charge that helps keep the battery topped off. The Doorbell still runs off the battery itself, but the doorbell circuit will slowly provide a bit of a charge so you don’t have to charge it as often. If you find that the Doorbell is not charging when hardwired, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. :slight_smile: