Ring Video Doorbell

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Hardwired but not charging
hardwired-battery-video-doorbell

My ring doorbell 2 is hardwired and never had charging issues. Today it’s alerting me that the battery needs to charged. It’s at 14%. It’s been very cold -1 to 5F. Could that be the issue? It’s never happened in other winters. The wires are fine and I can see it knows it is hardwired. All electric circuits are working in the house and outdoor lights. How do I fix this?

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30-01-2021 18:18:37

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