Hardwired, Battery Dead notice But Works Normally

[Curmudgeon10]

My newish (~ 1 year old) hardwired video doorbell has been operating properly, but today I received an email from Ring telling me the battery was low and needed to be recharged. The app shows a dead battery.

Meanwhile, the device continues to operate just fine.

What gives?

(an unrelated side issue: why must I include a tag if the box for tag selection says “optional?”

[Curmudgeon10]

@Curmudgeon10

My newish (~ 1 year old) hardwired video doorbell has been operating properly, but today I received an email from Ring telling me the battery was low and needed to be recharged. The app shows a dead battery.

Meanwhile, the device continues to operate just fine.

What gives?

Two days later, battery shows fully charged.

[Tom_Ring]

Hi @Curmudgeon10. Glad to hear that your battery was able to fully charge. As for the required tags, this is to help the Community organize topics and make them easy to find while looking for a solution. Thanks for sharing!