hardware rest available?

Is it possible to do a hardware reset on the ring doorbell device

It’s really fallen off a cliff the past few months… missing Motion, live view never shows, viewing recorded videos is just a black screen…

Generally pretty unhappy with the device right now… if it helps I have the first gen Doorbell

Wifi signal is good too…

Hey @Rolz! A reset can be performed on the device by holding the setup button for 20 seconds. After resetting, complete a new setup, allow the device to update, and ensure the battery is fully charged before testing. Feel free to let us know how this goes! :slight_smile:

Thanks for sharing that! I’ve done the reset… will see how it goes.

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