Hard-Wired Flood Light Plus FishEye Look / Can See The Housing?

I recently purchased 6 new hard-wired flood light plus cameras. 1 out of 6 look like this picture. It’s almost as if I can see the housing of the camera. All other cameras are very clear. I can also see a bright IR light on top.

Only one Camera looks like this? That should not happen to just one Camera of the same exact model. Try a reset on the Cam by holding its setup button for 20 seconds. Once the reset is complete, please reconnect your Ring device by following the steps in this Help Center article.

If this concern persists, please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.