Ring Video Doorbell
Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.
Hard water stains and UV cracking on Ring Pro clear plastic window
The clear plastic window surrounding the physical ringer button on my RingPro appears to have hard water stains and UV cracking. It looks so bad that I just took the doorbell down. Does anybody have a solution for this? Will ring help replace the plastic shield? I tried to contact support, but was redirected to post on this forum for some strange reason. See attached photo.Thanks!
2738 •
0 •
0 •
03-06-2020 18:36:55
Responses (4)
- C
Hi neighbors! For any concerns regarding physical damage to your Ring device, you'll want to follow up with our support team directly. They can review the damage to your device and the [warranty](https://ring.com/warranty) in order to determine the best solution. You can give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
•0
23-06-2022 20:22:41
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
theHenrys
We have the same problem and the hard water spots are really impacting the clarity and visibility of the video... I believe we are out of the warranty window so I don't know if there is much help for us....
0
21-07-2020 16:55:31
•