G
Guest User Access code
shared-users
troubleshooting
cs-support
keypad
I have someone access a property weekly at the same time so I set up a schedule to go along with the guest code access. This has worked fine for many months until today I get a call at 1am saying they can't access. The only difference between then and now is that I'm +16 hours ahead on vacation. I think my phone's timezone prevented the schedule from working. Wtf is happening?
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15-09-2023 04:53:07
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Justin_Ring
Hi @GreyNeko. If your Mode Schedule is not working correctly, try deleting it and creating it again. If you have tried this step and still have the same concern, give our [support team](https://support.ring.com/hc/en-gb/articles/213608406) a call to further investigate.
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15-09-2023 11:15:31
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