I’m giving my ring first generation doorbell to my family member I still have a subscription left on it can I transfer that subscription to them or can I get a refund or transfer it into my new 4th generation ring doorbell
Thanks for your help
Hi @JT999. The Ring Protect Plan Basic will cover one device at a location and is not transferrable. You can cancel the plan on the device and if applicable, you will receive a prorated refund for the unused amount left on the Ring Protect Plan. You can subscribe you new device to the Ring Protect Plan at anytime. If you need assistance with this process, you can visit your account on Ring.com or reach out to our support team. Please give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
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