Ring Alarm
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Get rid of email verification.
The email verification code is a total annoyance and I don't need, nor do I want to have to jump through hoops to be able to login to my account. I wasn't asked, I was compelled to go to this. This very act is the reason I got rid of my old security system and went to Ring. I don't want to have to get rid of Ring, but unless I get an opt out or permanent acceptance that I know what I'm doing, I'll have to switch yet again.I undestand the email thing is mandatory, but come on Ring, give us credit for being adults.
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01-03-2020 15:39:00
Responses (3)
- D
Absolutely agree. There is an option to opt in or out of SMS 2-step login so why not for email? This is a major annoyance. Please fix it.
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16-04-2020 22:27:45
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TI agree. this is absolute made me ENRAGED. I logged on not 15 minutes ago and it has already logged me out and made me go thru this stupid 2 step thing AGAIN. I called customer support and it was cutting out and they were unhelpful. ENRAGED.. I cannot use my device if I have to do this when someone is ringing my freaking doorbell. and THEN THE FREAKING CODES DON"T EVEN ALWAYS WORK. it tried to cut me out of my account for trying too many bad codes when it just sent them to me. how useless is that. oh we can't do our own security ok so lets just not let people in at all. yeah. that's how you do it. enrage your customers because we can't code. ffs. TURN IT OFF and get gud. omg. this is NOT ACCEPTABLE. I left a bad review on amazon I suggest everyone else does too. get yoru act together ring. this is TERRIBLE.
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26-05-2020 17:44:25
NWhat frustrates me is the need to get a txt message with a security code every time that I login from my computer. Not necessary when using my smart phone. I wonder if the programmers at ring have ever heard of "cookies" as a way of remembering validated users. every bank that I use does it and does not seem to have a problem. I do realize that clearing my browser cache will require a two step again, but that's not a frequent problem
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27-05-2020 17:19:28
- B
> @Desert-Dweller , [@Eagle328](https://community.ring.com/t5/user/viewprofilepage/user-id/2464) , > [wrkeen](https://community.ring.com/t5/user/viewprofilepage/user-id/37365)> , > [@Jowak](https://community.ring.com/t5/user/viewprofilepage/user-id/38773)> , > [@abc](https://community.ring.com/t5/user/viewprofilepage/user-id/38871)> , > [@denishowe](https://community.ring.com/t5/user/viewprofilepage/user-id/46945)> , > [@Tapper](https://community.ring.com/t5/user/viewprofilepage/user-id/52093)> , > [@UserOfRing](https://community.ring.com/t5/user/viewprofilepage/user-id/36524)> , [@thefiresidecatt](https://community.ring.com/t5/user/viewprofilepage/user-id/61876) , > [@New\_Smart\_Home](https://community.ring.com/t5/user/viewprofilepage/user-id/58587)> , and to others that read this post,Let us all unite our voices concerning the current Two-Step-Verification process! You aren’t alone. This has been an ongoing issue across many other topic areas, just not here in the Feature Request Board area. There are also many, many Two-Step-Verification posts across the entire Ring Community! Ring has made some verification improvements. After you initially log-in verify, you don’t need to repeat this process on some Ring apps (smart-phone apps, Windows 10 apps, the Ring Community website, etc.) as long as you do not log-off. Thank you Ring! ? But still some areas, like the Ring website, still have this repetitive annoying issue (automatically logged-off after idle-time, and have to repeat this verification cycle).Let your “Thumbs Up” be your vote to improve Two-Step-Verification method! Ring Teams notices Feature Request Board with higher Thumbs Up numbers, and therefore are more likely incorporate the request. I apologize if I missed some of the Two-Step-Authentication posts on this Feature Board, and I did not link to this topic already posted in other non-Feature Request Board areas (too many). But if you think this Two-Step Verification should be modified or tweaked to be more User-Friendly, CLICK ON EACH LINK below and THEN CLICK THE THUMBS UP icon of the submitting post author. Help make your Kudo Vote be heard! ?https://community.ring.com/t5/Feature-Request-Board/Require-two-step-verification-only-for-unauthori...https://community.ring.com/t5/Feature-Request-Board/Two-Factor-Verification-Ring-Community/idi-p/374...https://community.ring.com/t5/Feature-Request-Board/Authentication-App/idi-p/28090https://community.ring.com/t5/Feature-Request-Board/turn-off-2-step-verification-or-give-the-user-th...https://community.ring.com/t5/Feature-Request-Board/quot-Remember-this-browser-quot-option-for-2FA-t...https://community.ring.com/t5/Feature-Request-Board/Better-TFA-method-for-logins/idi-p/49229https://community.ring.com/t5/Feature-Request-Board/Two-factor-authentication-Please-fix-it/idi-p/47...https://community.ring.com/t5/Feature-Request-Board/Google-Authenticator-for-2FA/idi-p/51210https://community.ring.com/t5/Feature-Request-Board/Turn-OFF-the-2FA/idi-p/35498
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06-08-2020 12:37:06
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Eagle328
It's not changing. You can get text messages but Ring has to put this in place. There may be an app 2 factor authentication in the future.
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01-03-2020 17:25:51
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