Hey neighbors! If this concern is persisting, despite trying all the steps mentioned previously in this thread, please ensure there is not a vpn enabled on your mobile device. Try also reconfiguring your Geofence settings to save the changes.
If none of the steps above or in this thread help to resolve this, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.