HI @YvonneM65. For this concern, you'll need to reach out to our support team directly. You can send us a private message on Facebook @Ring, or please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

I’m also having this issue. Does anyone know if it’s likely to be fixed anytime soon?

Hi neighbors. We appreciate you informing us of this issue. Rest assured that our team is investigating and working to resolve the issue as soon as possible. Once we have an update regarding this concern, we will come here and provide an update. I will be marking this as a temporary solution so others can find this information easily. Thank you for your time and patience.

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Any further progress from this post: https://community.ring.com/t/geofence-arm-disarm-reminder-feature/197409/ The feature is greyed out and unable to use even though I have a Protect Plan.