Responses (8)

• T

  Tom_Ring

  HI @YvonneM65. For this concern, you'll need to reach out to our support team directly. You can send us a private message on Facebook @Ring, or please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

  1

  •

  24-04-2023 03:30:04

  •

  Reply

  DD

  David.Dixon

  Also having this issue. Spent quite a while on the phone to support who were not able to assist. @Tom_Ring. Can this please be reported to engineering as all steps provided by support do not work.

  1

  •

  25-04-2023 04:57:47

• G

  GerryWatt67

  I’m also having this issue. Does anyone know if it’s likely to be fixed anytime soon?

  0

  •

  14-05-2023 07:20:15

  •

  Reply
• J

  Justin_Ring

  Hi neighbors. We appreciate you informing us of this issue. Rest assured that our team is investigating and working to resolve the issue as soon as possible. Once we have an update regarding this concern, we will come here and provide an update. I will be marking this as a temporary solution so others can find this information easily. Thank you for your time and patience.

  0

  •

  15-05-2023 08:13:13

  •

  Reply
• S

  system

  This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

  0

  •

  14-06-2023 08:14:06

  •

  Reply
• U

  user49915

  Any further progress from this post: https://community.ring.com/t/geofence-arm-disarm-reminder-feature/197409/ The feature is greyed out and unable to use even though I have a Protect Plan.

  0

  •

  03-07-2023 04:30:52

  •

  Reply