Ring Video Doorbell
Gen1 video door bell not working
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17-10-2023 09:29:57
Responses (2)
I have exactly the same issues again Gen 1 doorbell 100% charged and showing online after full reset. Also showing connection to additional chime, but again no sound from chime for either bell pressed or motion. Both are set to default chimes. I also do not receive notifications to my mobile.
Has anyone solved this issue?
Regards, Pete.
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08-01-2024 03:56:52
Hi @user73761. If a reset has not helped your concern with your Doorbell chiming your Ring Chime, our support team can look into this further with you. Give our support team a call at one of the numbers available here. We also have this Help Center article with steps to try when notifications are not working on Android phones and this page for iOS phones.
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09-01-2024 05:32:30
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Tom_Ring
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19-10-2023 05:07:40
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