‎Gen 2 wireless faceplate broken, is a spare available to purchase?

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user68205

Gen 2 wireless faceplate broken, is a spare available to purchase?

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When removing the faceplate on my gen 2 to remove and recharge battery case has become brittle and broke in half can this part be replaced as I can see you can purchase replacement faceplates for the gen 3 and 4

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25-11-2023 08:52:57

Responses (2)

C

Caitlyn_Ring

Hi @user68205. I'd recommend getting in touch with our support team to review the damage to your Doorbell. You can give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us) If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support. They'll be able to review your Doorbell's [warranty](https://ring.com/warranty) and determine the best resolution.

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28-11-2023 08:06:08

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system

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

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28-12-2023 08:06:37

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