When removing the faceplate on my gen 2 to remove and recharge battery case has become brittle and broke in half can this part be replaced as I can see you can purchase replacement faceplates for the gen 3 and 4
Hi @user68205. I’d recommend getting in touch with our support team to review the damage to your Doorbell. You can give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support. They’ll be able to review your Doorbell’s warranty and determine the best resolution.
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