Gen 2 keypad not lighting up

Products Ring Alarm
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1

Gen 2 keypad not lighting up. led settings are high. power save mode on or off doesn’t light up…

2

Hey neighbor. You can choose between the following 3 modes for the Ring Alarm Keypad (2nd Generation):

  • Keep Mode Button Lit. LED lights will stay on at all times (when plugged into a working power source).
  • Motion Turns on Lights. LEDs light up when sensing motion.
  • Button Press Turns on Lights. LEDs light up only when you press a button on your Keypad (preserves battery power).

To choose Keypad modes, open your Ring app, navigate to your Keypad device on the main menu, then go to the LED Settings tile. You can learn more in this Help Center article. :slight_smile: