My front door ring is going off but it is not from my front door. I feel like it is picking up someone else’s ring. Is this possible and how do I get my front door ring to go off.
I received an email from you to 4eset my password but it will not allow to change. I put the new password and then retype it like it asks me to. I had to get out to retrieve number that you sent and now it won’t let me change the password. It just says invalid password
Hey @Villahermo. If you’re unable to get into your account and see what devices on your account are activating, it would be best to follow up with our support team on this concern. Please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.