Front door requires bypass if open
When leaving the house I will frequently have my front door open while getting ready to go. When trying to arm the Ring alarm it reqests I bypass the front door contact sensor. I thought I would try this and see if the sensor starts working once I closed the door. Sadly it doesn't and remains bypassed. Also it doesn't seem to shaow anywhere in the app it is bypassed. Every other alarm system I have used will allow your entry/exit sensor to be in open state while setting the alarm. If of course you don't close that sensor before arming completes the alarm will trigger. Please offer an ignore option in addition to bypass, so the sensor starts working when the alarm finally sets. Or simply show a warning to close the entry/exit sensor or the alarm will sound after countdown. Also make sure the app clearly shows any bypassed sensors. It is daft forcing me to close the door just to arm the alarm, it should allow you the countdown time to close it.
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28-01-2020 04:22:16
Responses (68)
- P
Does anyone know if this problem has been fixed? I have received a few app updates on my phone (although not sure about firmware updates on the base station). I see this as a security flaw in the system.. and not an intelligent way for a modern alarm system to work. Do they not understand how people and families work and often the front/main door will be open while you are leaving and setting the alarm? Can we get this fix please.. it seems like a simple bit of programming and shouldn't be all that hard.
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25-10-2021 04:40:34
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- Y
I have just installed this system and now just found this flaw. Really annoying. It’s just not like any previous alarm systems I have used. As we go out in dribs and drabs it’s always the last person arms the alarm and invariably the door is open at that point. It’s a MAJOR security flaw in that if the warning is ignored, then the whole alarm is not set. What is really really annoying, is that no one from Ring actually provides an explanation as to why it’s a good idea for existing behaviour, and why the new behaviour cannot be accommodated. It’s just the same old stock reply from Ring. Come on Ring...explain yourselves.
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07-11-2021 10:18:14
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- D
I'm coming from Simplisafe (which I left for different reasons) and I'm puzzled as to why Ring doesn't let us do this. The way Simplisafe solves this is that they let you arm with any doors or open (and without entering a code, too) and will produce an audible warning if that's the case. Then, as soon as you close the doors/windows, they too will become armed (and subsequent opening will trigger alarm, except within the exit delay period). While I prefer Ring in general, this is something I admit competition does better. To translate this to Ring vocabulary: Automatically bypass everything (with a warning) and then stop bypassing the moment as the sensor gets in closed status.
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14-11-2021 02:35:31
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UI could not have said this better. I, too, switched from a different system in which you could set the away mode with the door open. As soon as the door is shut, the alarm system would activate that sensor and include it in the armed sensors. This is a flaw that if I didn’t have the other system, I would not have known the bypass left the door unarmed. It only states to bypass sensors, not which ones, and there is no warning that the sensor will not be armed if bypassed. It is ridiculous to expect the door to be closed to arm the system. If you are going out, the door would most likely be open. Ring - if other systems can do it, so can you. Please fix this glitch.
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24-01-2023 01:54:06
- U
found this thread (new alarm install this week) when searching what the bypass message means.. I cannot believe that despite this issue being reported for ages that nothing has been done by Ring. It is completely stupid to insist that the door is closed before arming the system. We have a 3 year old and leaving the house takes time... 'use the app as a work around', well yeah but what's the point in the keypad then ? There is never a situation where we would be leaving via the front door (main exit point) and want that sensor by passed when arming the alarm. Come on Ring this is a really simple option to add, there are loads of useless ones this is a real big issue for us, all my past alarm systems allowed us to arm the system with the door open, this is how we are used to doing it... there also should be a seperate accessory to have a loud alarm elsewhere in the house, much like the range extender ( I dont want the base by the front door/hallway ( I want it out of the way)
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26-11-2021 02:16:48
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Aisub7
So much users who are asking for this function (me too) just add it as an option!!! I would not believe this is some legal issue as your smoke listeners are in the EU (please give us an update about this). All security systems have there flaws, but this has made it really easy for the one's who would like to enter. Just don't trip a motion sensor or contact sensor, and your good to go to empty the whole place!
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15-09-2021 08:08:21
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