Responses (66)

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  adrian4

  I really wish I'd known about this before dropping hundereds £££ on this system. Its so dumb and not like at least 3 other brands of alarm I've used previously. Now I have to marshall the kids and their gear into the car or at least outside onto the driveway, SHUT MYSELF INSIDE , arm the alarm, then reopen the door and lock up. Anyone that says "this is common" please name another brand that does this, because I don't know it. I'd also presume they don't have young children, or experienced UK weather. Sure I could use the app after having locked up, but why do I have to? And my wife use the app? No chance. Echoing all the above responses this really needs to be resolved, I'm considering returning for this reason alone

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  18-06-2021 11:53:51

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  PDRC

  Adrian: EXACTLY and well put. Is ring listening?

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  21-06-2021 10:53:41

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  Mike48

  I'm on day 2 of, "Test" and coming from SimpliSafe to Ring, I stumbled on this discussion because I was curious about what the, "Sensor bypass" was in settings and remembered the alert I received when I opened my door told Alexa to run my routine that turns on the stereo, turns off the kitchen light, and sets Ring to Away. I wanted to see the light go off and the stereo go on, so I had the door open when I alerted Alexa. I typically opened the door and set SimpliSafe to Away, got an alert that the sensor was open and when I closed the door it would arm. So I selected to bypass the contact sensor from the pop-up alert and didn't know I went without my alarm being armed. Garold gave the answer I can easily use myself, i.e., arm before opening the door, whichever way you arm it, Keypad, App, Alexa routine, or Alexa voice! This info was not readily available, but now that I know it, I have recognized it subtly mentioned in other Ring articles. Marley_Ring states this but he's talking about how to re-enable a bypassed sensor. He says, close the door, alarm the system and all will work normally. Marley_Ring didn't seem to exactly understand the question and his, "Solved" answer of a longer exit delay would not work (I think the limit is 3 minutes) if ring was armed in Away when the door was open, no matter how long the delay. It's a funny thing, but there is so much to learn that is not in the Ring Manual, which is mostly just how to install the system... a healthy curiosity helps because a person has to dig and dig and dig. Even simple stuff like in Ring you input your code on the keypad, THEN select the mode, with SimpliSafe it was the opposite. Well, I never expected them to be the same, but I'm just saying.

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  25-06-2021 11:21:21

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  Tt2000UK

  I also have a problem with this feature, it is very annoying when you already have the door open to have to shut and then set alarm before leaving, just makes the process more complicated than it needs to be. @ring

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  27-06-2021 07:15:33

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  Avi21

  I’m an new ring user and totally agree with McLovin. Disappointed that Ring haven’t sorted this out yet. It’s an easy fix, surely.

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  27-06-2021 09:31:21

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  adamski

  I hate having to say this, but me too. I've just installed my shiny new Gen 2 alarm and couldn't believe that I had to bypass the front door if it was open. I tried pressing the cross instead of tick, but that just cancelled the setting of the alarm. Re entering after the front door bypass did not result in the entry delay being triggered. Sorry @ring, but this is a big #fail.

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  04-07-2021 02:00:23

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