Ring Alarm
Free yard sign - out of stock?
Just signed up for Ring Protect monitoring and got the e-mail with a coupon code for a free yard sign. Clicked on the "redeem" link and the page it took me to showed the sign is "out of stock." I know the offer said "while supplies last" but as a new customer if the free signs are already gone, maybe they shouldn't send out a code? Or is this a temporary stock issue and I'll be able to order a sign eventually?
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07-02-2021 07:26:47
Responses (9)
- T
I have the same problem. Don't send me a link and code that doesn't work. Especially when there is zero support by email it seems. I wanted a sign honestly but now I'll probably get an ADT sign out of spite. They are probably more respected than do it yourself systems anyway.
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26-03-2021 10:03:25
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- P
@Jennifer_Ring , it seems that I am also having this same issue. I get an email telling me I get a complementary sign. I click the link in the email, and it takes me to a sign that is just discounted $3 with nowhere to enter the promo code in the email. Any help is much appreciated.
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09-04-2021 03:04:03
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- M
Thank you, @windracer for updating this thread on what worked for you! For other neighbors with a similar concern, reaching out to our support team is the best next step. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support. Thank you. :)
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09-04-2021 04:20:13
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windracer
Hi Jennifer. I just happened to click on the "redeem offer" link in the e-mail again today and the sign was listed as "in stock." I was able to add it to my cart, redeem the code, and place an order for the free sign. So thanks for fixing it for me!
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10-02-2021 10:44:36
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