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Flying insects setting off motion at night
troubleshooting
motion-settings

We have a Ring Video Doorbell Pro, and also a Ring Floodlight Cam, and are having the same problem with each unit. At night we have large moths that are attracted to the motion light, which is the circle that lights up. That obviously only lights up when there is motion, but none the less it is a problem. I have motion sensitivity set to the lowest setting but it is still setting off. I set preferences on my phone under Motion Preferences for People Only Mode and that eliminates the false motions detections caused by flying moths, but if a vehicle pulls up it does not detect it. Is there any way to turn off the circular lights on the front of the unit that come one when there is motion, as in disable them? Not the floodlight on the Floodlight Cam, but the light that comes on to indicate there is motion.

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55

08-03-2020 04:59:48

Responses (18)

  • U

    Same issue here with flood light camera picking up flying bugs even with light off. It basically is recording the entire night. So many false alarms, they fall to deaf ears now. You would think they would care about the waste of their cloud storage though with false recordings.

    1

    13-04-2022 02:02:24

    • L

      I have the same issue and the alarm went off 12 times last night. Moths,Spiders,Webs,Many others. I have a pond with valuable fish inside it that I need to protect. I have Bears and Cubs and other predators that I run off on a regular basis. The people setting will not work for the smaller hungry critters. . HELP Sleepless in Brevard N.C.

      1

      25-06-2022 12:43:10

      • M

        switching from Nest to ring. Nest NEVER alerted on insects. It seems to be an issue with Ring No improvements in 2 years since this thread was started?!

        1

        27-06-2022 01:05:26

        • T

          Hi neighbors. The camera recording insects at night is a matter of perspective and infrared lights reflection. When the IR lights reflect off of an insect and the insect is close to the camera, this triggers a recording because the size of the insect from the perspective of the camera, is "human sized". A good way to mitigate this is to setup a Motion Schedule. Information on how to do this can be found [here](https://support.ring.com/hc/en-us/articles/218380863-Scheduling-Times-When-You-Don-t-Want-to-Receive-Motion-Alerts-).

          1

          29-06-2022 04:56:13

            M

            No, that is a horrible solution! I have people only alerts set. Insects should not be detected as PEOPLE. My Nest Cameras have NEVER detected an insect as a person. Heck, I have been running Nest cams for so many years I can't recall the last time an insect set off even a motion (non-people specific) alert. Ring, fix this! Every single one of my Ring outdoor cameras is sending people alerts EVERY night when an insect flies by. RING you can do better!!!

            2

            19-07-2022 03:18:41

        • W

          I also have an insect problem mostly moths 24 of them last might. I am going to look into Nest to bad Ring, you won't address this issue bad CS.

          1

          10-08-2022 02:46:29

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