My floodlights turn on in daylight when motion is detected, despite it being stated in Help Center lights will only turn on in darkness.
Hey @AVSIII. Is this for the Floodlight Wired, Floodlight Battery, Floodlight Solar, of the Floodlight Camera? In addition, does this happen multiple times in the day, at certain times, or just once and has yet to happen again?
In the setting for your lights there is a Light schedule, may try adjusting it. You can set specify times or say dusk to dawn.
I have the wire floodlight cam. It happens starting about 5 PM (I live in the NE and it is light until 8:30 PM) and continues until it is dark. Yes it has happened again. It has been happening for several months and is very annoying, not to mention a waste of electricity.
If I set them, they will stay on the entire time of the setting. I only want them to turn on when there is motion in darkness, not daylight.
I have the same problem. Just had my system installed this week and the wired flood lights come on if they detect motion during the daylight.
On the app, you go to the Settings of that light, not the setting of the Group, and it has the light options to turn on/off the light sensor and adjust the light sensibility. If you turn off the light sensor, the light will can be turned on at daytime. If it turned off, the light can be turned on at dark and then you can adjust the light sensitivity.
The manual “lights” control is the control that appears above the Motion Alerts toggle on your device’s main menu in the Ring app. Toggle this control to manually turn the floodlights on (blue) and off (white). Note: This control overrules any other setting or controls that are set with the Ring app.
I have the same exact problem and nothing anyone said will fix the issue. I’m super unhappy that I bought the expensive wired one if it will come on during the day. I only need it at night time! ?