Floodlights not working on Floodlight Camera.
The video is working - I’ve tested this at night, via the app and via motion. There is a slight flickering in the floodlights.
Hi @RawsonHome. There are a few troubleshooting steps you can try when the floodlights on your Floodlight Cam are flickering. First, try a full power cycle by disconnecting the Floodlight Cam from power for at least one to two minutes. Afterwards, reconnect the Floodlight Cam to power and test out the lights. If they’re still flickering, you can reset the Floodlight Cam by holding down the setup button for at least 20 seconds. Once the reset is done, set the Camera back up in the Ring app using the steps under Set Up a Device.
If these troubleshooting steps don’t work, please give our support team a call at one of the numbers available here so they can take a deeper look and find a resolution. If you are outside of the US, please visit here to see how to contact support.