Floodlight stops working

Ok so it’s getting really annoying and I called ring support and they’re useless. Ever since the last AWS outage, my floodlight cam just randomly stops picking up any motion and live view stops working. Then magically it starts up again. I have two whole nights of missing footage from this thing because it just stopped working. Wifi is perfect, in the -50 range and is always up and running, and my ring doorbell works fine as well as my local dvr security cameras. So it’s just this floodlight. When I checked tonight, the lights wouldn’t respond or anything. Nothing worked. However my router showed it was still connected no problem. I did a reset and am waiting to see what it does now, but I doubt that will do anything. What is going on with this thing? Ring support over the phone isn’t helpful at all so figured maybe someone here would be.