Ring Security Cameras
Browse posts, comment, and join in the discussion about Ring’s indoor and outdoor cameras.
R
Floodlight lights glow and never turn off
hardwired-security-cameras
hardwired-smart-lighting
I've installed a wired floodlight cam in addition to 3 previously, and the lights on the new additional fixure electrically glow continuously, as seen in the attached pic. The unit was replaced already with the same result. Anybody know/wager what the cause of this is, and a fix if possible please? Thanks. 
780 •
0 •
0 •
25-01-2021 05:10:43
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @Ring45. Would this Floodlight Cam happen to be connected a dimmer switch? If so, this could be a power related issue. If this is not the case, I would follow up with our support team on your open support ticket. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
0
26-01-2021 07:25:56
•