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Floodlight cams can not be disarmed in mode settings

Can not disarm floodlight cams in mode settings. Anyone having this problem.

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03-06-2020 17:44:21

Responses (2)

  • M

    Not sure what "mode settings" is. But last night when I was going to bed, I tried to put our system into Home mode and it immediately switch back to Disarmed. Trying again got it to arm in home mode.Then this morning I could not disarm the system from my phone. Tried several times before walking over to a keypad and disarming it from there.

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    04-06-2020 11:50:14

    • N

      Thank you @Chelsea_Ring.I have been playing around with this for doorbell, floodlight, spotlight for a few months now but finally hit the wall. I can make these mode settings changes on the web/portal and iOS but not on android. I have uninstalled, rebooted my android device 3x with no luck. When I click on the "red icon" nothing happens. When I click on mode settings, I get an error message "our system is experiencing a delay. Our system can't process your information right now. Please try again." I look forward to your guidance.

      0

      06-01-2021 17:40:33

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