Hi there,
I have a Floodlight Camera that has worked perfectly for ~20 days, including a few days that we have been away. Since this morning, however, when we checked the camera the live view is showing the same still image and not a live video. The snapshots are not updating to a new image either. The funny thing is that when I activate the two-way sound I can hear cars going past the house but I still see the same still image and not live video.
We are away until tomorrow so I cannot physically check the camera, but the app shows a good signal strength. The same happens in both my iOS app on mine and my wife’s phones, the computer app, and the iOS app on a neighbour’s iPad…
Any advice? Ring support not available.
Thanks!