Ring Security Cameras
Floodlight camera light flickering called ring they don’t care they have terrible customer service
Floodlight issue flickering I pay subscription $100 per year and customer service rep told me I have warranty 2 years , so now when I need them they ignore me keep testing floodlight for hours promise they will Call with resolution , promised to ship new one and I never got it nothing , I kept calling ring and you get run around for hour and again they promise they will email me and nothing ,horrible customer service lately they use to be much better before . Also have doorbell 2 does not work and they would not warranty it had to buy new one on eBay so if you considering getting ring please note they have horrible customer service and they mislead they customers
494 •
0 •
0 •
14-11-2021 03:23:16
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user2527. I'm sorry to hear that you're experiencing concerns with your Ring devices and our support team hasn't been able to help find a solution. When it comes to [warranty](https://ring.com/warranty) claims, only our support team can assist with that as the Community is a neighbor-to-neighbor, public-facing forum so we cannot look further into your account. Please follow up with our support team at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
15-11-2021 09:00:42
•