I have 5 ring outdoor cameras for a couple years now. All of them work fine, except one camera now just developed a film over the lens that won’t come off. The picture on the camera is all cloudy and blurry and can’t be seen out of. I have provided a picture, of the outside of the lens.
Hi @Andrew2052. First, gently clean the lens with a dry wash cloth. If it is still blurry, please give our support team a call at one of the numbers available here so they can take a look at this and see what solution will work. If you are outside of the US, please visit here to see how to contact support.
I have the same problem on my 1st gen wired floodlight. Can’t get it cleaned on the outside. No moisture, maybe dried on inside.
Is there anything I can do or do I have to purchase a new one?
And it keeps going offline, no other cameras having this issue. Is it outdated now?