I’ve got a floodlight camera, it’s over a year old and just recently it developed a problem. Firstly it misses motion, then recently the image turned pink(at first only half the screen then all) and now its all blue. Any suggestions would help
Hi @Nikolegend. If your Live View is a different hue/color, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support. They can do advanced troubleshooting with you on this concern to see how to address this!
It seems like something gets stuck or gets loose inside these cameras. Here is a video I shared from my Ring account where I smack the side of the camera and the pink clears right up. This was something suggested by other users on this forum and it worked. Not sure if it is a permanent solution. Time will tell. If your camera is in warranty or you are able to replace it, that is probably your best best. It seems to be a hardware problem.