About a week ago, one of my floodlight camera displays changed to a blank purple screen. Nothing shows except a thin black line through the middle. Anyone have an idea on how to fix that?
Hey @Patrick. Could you try disconnecting power from the breaker for the camera for a few minutes and then restore power to see if this helps? If you find no relief to the image quality after this, please give our support team a call at one of the numbers available here. We’re taking additional steps to protect our team and help reduce the spread of COVID-19. This has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 here to see how to contact support.