Floodlight cam

Hello Having experienced poor sound quality from my floodlight cam for a while now. (Spoke to ring before) The same camera now will not maintain connection to the Internet so will not record. It went offline today at 12 and I have switched it on and off. This did nothing. I have then reset it twice through the reconnect to wifi option. This worked briefly and then 2 minutes later, it went offline again. I do have 2 other cameras and 2 ‘chimes’ and they are all fine, but I cannot get the floodlight cam working. Please advise as I want to be able to see things through my camera.