Ring Security Cameras
Floodlight Cam Wired Pro Light won't turn off
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07-09-2023 02:39:42
Responses (5)
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09-11-2023 05:40:15
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21-11-2023 02:40:00
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22-11-2023 05:41:41
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I just purchased one of these units upon installation yesterday the lights would not turn off. After an hour with support trying every known trick to resolve the issue, I was told by the representative that "there is a known issue with lights not turning off on certain pro models. " Why are they still selling this model if they know they have an issue until it is fixed? It’s a hassle installing, conferring with support for over an hour and then have to uninstall the unit and return it. Infuriating to say the least.
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15-12-2023 05:29:27
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Tom_Ring
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08-09-2023 08:09:56
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