Ring Security Cameras
Floodlight Cam Wired Plus (V3) One LED always on low power
MY Floodlight Cam Wired Plus (V3) has one light that is always on in a low output.
I have done ALL the reset (soft and hard), power on/off, etc. as per web help and others suggestions.
I don’t have any scheduled times set and even tried adding a deleting some.
Only one light just stays on at a low power setting.
The other light is off as it is supposed to be.
The app says the health is good and firmware up to date.
I wonder if this is a firmware issue as it only started a couple months ago?
Firmware: Radio-relates Software: “cam-XXXX.XXXX”
The cameras have been wonderful and this is the first time I have had an issue.
My 2 plain Floodlight Cam’s have performed flawlessly in all weather and conditions.
Please advise.
79 •
0 •
0 •
20-03-2024 12:13:30
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
©2024 Ring LLC or its affiliates
Tom_Ring
Hi @jhwilkinson. If your Floodlight Cam has one light that remains low, even after troubleshooting, there may be something wrong with the light. Feel free to reach out to our support team so we can take a closer look into this concern for you. Please send us a private message on Facebook @Ring or give our support team a call at one of the numbers available here. If you are outside of the US, please visit here to see how to contact support.
0
22-03-2024 02:36:45
•