Hi RING Community,
I recently bought a floodlight RING CAM from Bunnings Warehouse (in Australia) 23/12, and the speaker is not working properly. The sound is muffled resulting in near-zero audio.
I am wondering whether it is a firmware issue, if not, what is the best process of getting the camera replaced i.e., refunding through Bunnings or through RING Australia?
Please see attached video. Please note that the sound from me walking is louder than the siren.
Thank you very much and Merry Christmas.