Ring Security Cameras

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U
Floodlight cam motion detection issues
hardwired-security-cameras
troubleshooting
motion-settings
I had similar issue with a ring flood light. Has one on side of house, and guest telling me it goes on many time during the night. But when i go to event history, there is nothing. If anyone has solution, it would be great to know

256

0

1

12-10-2023 01:57:42

Responses (3)

J
Hi @user61996. The lights on the Floodlight Cam have a [separate sensor from the Camera that will activate the lights as well](https://support.ring.com/hc/en-us/articles/115001628983-How-Motion-Detection-Works-on-your-Floodlight-Cam). Go to your Cameras Light Settings to make adjustments to the lights to see if it helps with your concern. For example, there is an option to adjust Light Sensitivity that I would recommend decreasing. If this step does not help, reach out to our support team to look into this further with you. Give our support team a call at one of the numbers available [here.](https://support.ring.com/hc/en-us/articles/360036196372-Contact-Us)

0

13-10-2023 09:06:18

U
Thank you. Good to know

1

16-10-2023 03:11:33

S
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.

0

15-11-2023 03:12:22

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