Ring Security Cameras
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Floodlight Cam making static noise
hardwired-security-cameras
audio-quality
troubleshooting
I got a floodlight camera about a week ago and the camera is making a loud static noise. I can hear it when I get close to the camera outside.The image and sound on the app looks fine, it just the static sound that I can hear when I get close to the camera and it gets really loud sometimes.Any idea on how to fix this?
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03-09-2020 14:28:05
Responses (3)
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A post was merged into an existing topic: Static from recordings on Floodlight Cam Wired Pro
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09-01-2024 18:56:16
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Tom_Ring
Hi @Enniob. I would first try a reboot using the reboot option on the Device Health page in the Ring app. If that doesn’t work, try to power your Floodlight Cam off for about 3 minutes, then power it back on. This should clear up the audio. If this problem persists after this, please give our support team a call at one of the numbers available here. You can also get in touch with our support team on Facebook @Ring.
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03-09-2020 16:00:10
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