Hi @Enniob. I would first try a reboot using the reboot option on the Device Health page in the Ring app. If that doesn’t work, try to power your Floodlight Cam off for about 3 minutes, then power it back on. This should clear up the audio. If this problem persists after this, please give our support team a call at one of the numbers available here. You can also get in touch with our support team on Facebook @Ring.